Manage your online account with us or sign up to receive exclusive offers (and more). Discover more information here.
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How do I create an account?
You can create an account by clicking on the link below and following the steps. Creating an account means you can see your order history, track new orders, access your favourite products and enjoy a quicker and easier checkout.
Create An Account -
How do I make changes to my account?
You can make changes to your account when you sign in. Follow the link below to access your account or register for a new one.
My Account -
What is the Beaverbrooks Club?
It’s our email newsletter where we send offers and information regarding our sales to our loyal customers. You can choose how you would like to be contacted when you sign up to our club.
Join The Club -
How can I join the Beaverbrooks Club?
You can opt into our Beaverbrooks Club via the link below, your online account, in store or over the phone. We only need a few simple contact details for you to join.
Join The Club -
Can I have an account without joining The Club?
Absolutely. Creating an account with us online allows you to checkout quicker and keep track of your orders. You can opt out of our Club when creating your account.
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How do I unsubscribe?
A link to unsubscribe can be found on the bottom of all our Club emails. To unsubscribe from postal mailing, you can visit one of our stores or contact our customer service team who will be happy to help.
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How long does it take to unsubscribe from mailing?
Please allow up to 7 working days from the point you unsubscribe. We are sorry if you receive any mailing in the meantime.
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I’m still being mailed after I’ve unsubscribed, what should I do?
Please allow up to 7 working days from the point you unsubscribe. If you are still being mailed after 7 days, please get in touch with our customer service team and they will happily check.
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What can I do with my used promotion cards?
All our postal mailing can be recycled.
Still got a question?
Call us
Our phone lines are open:
Mon to Fri | 10am - 8pm
Sat & Sun | 10am - 5pm
Excluding Bank Holidays.
Call us free on 0800 169 2329
Live chat
Live Chat is available,
Mon to Fri | 9am - 8pm
Sat & Sun | 10am - 5pm
Excluding Bank Holidays.
Find out more here.
Simply fill in the form here providing your contact details and some information about your query and we’ll do our best to get back to you within 24 hours. Bank holidays may take a little longer.